Medical Resources and Information
April 3, 2020
Davidson County Senior Resources has a program for "high risk" seniors in need of domestic support. Flyer- Senior Services Expanded Services 3-20-20
Davidson County Libraries have made operational changes and are no longer offering curbside services or drop-off. read their media release for more information. Press Release - Library Curbside Closing 4-1-20
April 1, 2020
Governor Cooper issued Executive Order #124 - Prohibiting Utility Shut-Offs, Late Fees, and Re-Connection Fees, and other actions to help affected North Carolinians. This EO prohibits utilities from terminating services for lack of payment thru the end of May, unless extended. It also requires utilities to NOT charge interest or late fees on payments in arrears. Lastly, it establishes a six-month period, at the end of the State of Emergency, to make payment arrangements for any bills in arrears. There are also provisions regarding evictions and foreclosures.
Section 1 C specifically states "No provision in the Executive Order shall be construed as relieving the customer of their obligation to pay bills for receipt of any service covered by this Executive Order."
We encourage you to continue paying your utility bills, even if you can not pay them in full, so as to avoid larger payments in the future.
March 31, 2020
Governor Cooper issued Executive Order #122, Transfer of State Surplus Property, effective today.
March 30, 2020
Davidson County Transportation Department (local bus operator) it putting in place new rules for transportation services, for both the fixed-route system and paratransit services. Please see attached media releases.
March 27, 2020
The Governor has issued a state-wide executive order requiring non-essential businesses to close and for citizens to stay at home. The order also limits gatherings to 10 people or less, with the exception of funerals. We strongly encourage businesses to read section 2 of the order to determine if their business is included in the essential business list. The order goes into effect on Monday, March 30, 2020 at 5:00 PM. The Governor also made it clear that people traveling to work or other essential functions do NOT need any documents or papers. There is a FAQ that explains the order, but again, please read the order.
To request your business to be considered Essential, follow this link.
Davidson County now has a COVID-19 help line set up to help you, our citizens, get the information that you need from our county and municipalities. The number is 336-236-3327, Monday through Friday from 9:00AM to 5:00PM. We are here for you!
March 26, 2020
Watch the Mayor update the community regarding City preparedness for COVID-19
March 24, 2020
Governor Cooper released Executive Order #120. The order extends school closures through Friday, May 15, 2020. In addition the following entertainment facilities are to close at 5:00 PM, Wednesday, March 25, 2020:
• Bowling Alleys
• Indoor Exercise Facilities ( e.g. gyms, yoga studios, martial arts facilities, indoor trampoline and rock climbing facilities)
• Health Clubs
• Indoor/ Outdoor Pools
• Live Performance Venues
• Movie Theaters
• Skating Rinks
• Gaming and business establishments which allow gaming activities ( e.g. video poker, gaming, sweepstakes, video games, arcade games, pinball machines or other computer, electronic or mechanical devices played for amusement)
• Barber Shops
• Beauty Salons (including waxing and hair removal centers)
• Hair Salons
• Nail Salons/Manicure/Pedicure Providers
• Massage Parlors
• Tattoo Parlors
Due to the continuing threat of the COVID-19 disease, the decision has made to close all playgrounds, basketball courts, picnic shelters, and the skate park beginning March 25th. Our parks will remain open for walking and informal play, please continue to practice social distancing to keep and your family safe. The Disk Golf Course at Memorial Park will remain open.
Winding Creek Golf Course remains open with the following modifications: The grill and clubhouse are closed, except to pay greens fees. Golf carts are limited to a driver only, no passengers.
March 23, 2020
Effective 5:00 PM, March 23rd, the City of Thomasville is closing all of our facilities to the public. Please see the media release for more information. To see our online resources, look under the City Online Services drop down.
NOVANT Health has opened a COVID-19 drive-thru testing facility in Thomasville
Chair City Family Practice located at 903 Randolph Street – Monday – Friday 8:00 AM – 5:00 PM
The clinic is for anyone who is experiencing symptoms. People who have no symptoms will not be tested. They should not visit a screening center as they do not meet the criteria for screening or testing.
Patients with a primary care provider are encouraged to call their provider first, before driving to the clinic or screening center in order to help curb the spread of possible infection.
Novant Health has also established a 24/7 coronavirus helpline (1-877-9Novant), which is designed for patients without a primary care physician who are experiencing symptoms and have questions about how best to seek care.
Patients with questions about whether or not to seek care should utilize Novant Health’s online self-guided assessment tool at NovantHealth.org/coronavirus.
March 20, 2020
Watch the Mayor update the community regarding City preparedness for COVID-19
March 19, 2020
COVID-19 Update: IMPORTANT NOTICE:
In response to COVID-19, effective March 19, 2020 and until further notice, The City of Thomasville is suspending all water account disconnects due to non-payment of water and sewer bills. During this time, we want to ensure that all customers have access to our clean and safe drinking water and are able to practice good hand hygiene. Please note that this is a temporary grace period and customers will still be responsible for payment of their TOTAL water bill. The City encourages customers to pay on schedule to prevent high balances.
Pay your utility bill online
Public Notice of TCS 4-07-20 meeting Thomasville City School Board Meeting April 7 will be held through Zoom Meetings
Register of Deeds Notice of Service Changes Press Release - ROD COVID-19 3-19-20
Davidson Works Notice of Service Changes Press Release - DavidsonWorks 3-19-20
Health Department Press Release DCHD- COVID-19 3-18-20
Health Department Press Release DCHDMediaRelease 3-19-20
Requests to be considered an Essential Business under EO #121 follow link.
Governor Executive Order No118 Closure of Restaurants and Bars to dine-in patrons
FAQ on EO 118 3-19-20 pdf Clarifications regarding the rules on outside seating at restaurants - Due to the known community spread of the virus outside seating at restaurants is not allowed under any circumstance
EPA report on the safety of drinking water related to the COVID-19 disease https://www.cdc.gov/coronavirus/2019-ncov/php/water.html
The most recommended method of protecting you and your family from the virus is to enact "social distancing." This means limiting your contact with others, whether while working, shopping, or going about your daily business. The good news is that you may be able to take advantage of many City services by phone, email, or website.
Below you will find information and links to commonly requested services.
If you need City information, please call:
Call Center Representative at 336-475-4210 for all Departments
In response to COVID-19, effective March 19, 2020 and until further notice, The City of Thomasville is suspending all water account disconnects due to non-payment of water and sewer bills. During this time, we want to ensure that all customers have access to our clean and safe drinking water and are able to practice good hand hygiene. Please note that this is a temporary grace period and customers will still be responsible for payment of their total water bill. The City encourages customers to pay on schedule to prevent high balances*.
If you need billing information and account balances*
Please call: 36-475-4227 for Utilities Department or Email us at email@example.com
Best payment options:
Drop Box – No cash please – Money orders or checks only; Front of City Hall – left of front door
Mail – City of Thomasville, PO Box 368, Thomasville, NC 27361-0368
Online Payments through online bill pay (you will need your account number)
Call Center Payments: 877-642-0605 (you will need your account number)
Moving? (Service connections and disconnections if moving)
Need to establish NEW service? Please call 336-475-4227 and please be prepared to provide supporting documentation via fax or email.
Documents Needed: Closing document (if purchased home), Rental contract, Photo ID, Last four digits of Social Security Number, and debit/credit card for deposit/service charge to establish service.
Need to purchase a new garbage cart?
336-475-4227 for Utilities Department or Email us at firstname.lastname@example.org
Planning and Inspections
All of the following tasks can be completed online via the Planning & Inspections Department online portal:
• Submit Building, Electrical, Mechanical, or Plumbing Permits through online portal, above.
• Pay Permit fees through online portal, above.
• Schedule Inspections through online portal, above.
• Pay annual renewal of Business Registration through online portal, above
You may also submit many applications and requests via email or by phone. The website also has phone numbers and email addresses to the department staff.
You can see and download Planning & Inspections forms. This includes rezoning, variance, certificate of appropriateness, business registration, and other documents.
If you have any other questions, please call our office (336)475-4249.
Applicants for open positions may visit the the job listing page to see available positions and to fill-out an online application. However, at this time, we will not be conducting outside applicant interviews for open positions.
Effective March 23, we are implementing the following steps for the safety and security of our community and department to slow the spread of the COVID-19 virus. The Police Department will continue to respond to life-saving emergencies, serious crimes in progress, crimes against persons, death investigations and other calls for service.
Citizens can use the online resources available to obtain an accident report by visiting our website. Incident report requests can be made by calling the Records Division at 336-475-4272. Records/Evidence will only release property to citizens by scheduling an appointment. Citizens may schedule an appointment by calling 336-475-4272.
Until further notice, the department will no longer be fingerprinting or performing background checks for the general public.
We know that businesses of all types are getting hurt by the COVID-19 pandemic. The following information is being provided to help you find the resources you need to survive in these uncertain times.
- In order to ease the burden for everyone, the City will not terminate water utility services for non-payment during this State of Emergency. However, bills will be sent, and payment is due eventually. We encourage you to make at least some payment on your account so that you do not have a large bill later on, once the emergency is lifted.
- April 1: The Treasury Department has released new information about the Paycheck Protection Program. This new loan option prioritizes millions of Americans employed by small businesses by authorizing up to $349 billion toward job retention and certain other expenses. Please review the resources provided by the U.S. Department of Treasury below and visit their website for additional information.
- March 28 Applications are now open for our Truist – NCIFund Grant Program. Small businesses affected by COVID-19 in North Carolina, West Virginia, Maryland, New Jersey, Ohio (Brown, Butler, Clermont, Hamilton and Warren Counties), Pennsylvania, South Carolina, Virginia and Washington, D.C. are eligible to apply for grants ranging from $5,000 to $25,000. FUNDS ARE LIMITED FOR THIS PROGRAM AND AVAILABLE ON A FIRST COME, FIRST SERVED BASIS
- The City, Chamber of Commerce, and The Small Business Center are teaming up to bring you resources available to local businesses of all sizes. Business Resources Flyer or Spanish language recursos de negocios. The Small Business Center has posted a video to help walk through the process of applying for SBA Loans
- Information for employers and employees regarding unemployment insurance
- The Golden Leaf Foundation and other partners has established the NC COVID-19 Rapid Recovery Loan program to help businesses in all 100 counties.
- The Small Business Network has established a page dedicated to helping small businesses through this crisis. The Network is part of the Community College System. On Wednesday, March 25, they will have a webinar "Preparing your business for the threat of Coronavirus" you can sign-up for here.
- Economic Development Partnership of NC information for businesses EDPNC COVID-19 Business Relief Resources
- Changes to unemployment benefits program Press Release - Unemployment Benefits_Potts March 18_2020 link to ESC.
- Small Business Administration has announced that the SBA has approved the request for North Carolina’s disaster declaration. Eligible applicants may now apply for economic injury disaster loans (EIDLs) as a result of the ongoing effects of COVID-19. For questions, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail email@example.com. Small Business Guidance Loan Resources
- Additional information from Senator Tom Tillis's office Resources for Small Businesses 3.19.20
Information below may change or may not be accurate. Please submit updated information to the City.
All outdoor City parks are currently open. Playgrounds are being sanitized at least once each day, using a CDC approved disinfectant. We encourage you to get outside, but please use the appropriate social distancing. Park information can be found here.
Tville Restaurant List v2 List of restaurants with details about hours of operation, takeout or delivery services
Pharmacy hours 3-19-20 v1 List of pharmacies with details about hours of operation
Grocery hours 3-19-20 v1 List of grocery stores and food marts with details about hours of operation
Other Businesses - Updated March 26
First Presbyterian Church, 21 Randolph Street, Thomasville, NC 27360
Vicki Connolly 336.476.4110
Suspended both our regular Sunday Service and our Lenten Worship. But, we are available on Facebook on Sunday at 11 and at other times on our website: www.firstpresthomasville.org
Dos Toros Meat Market, 102 National Highway, Thomasville, NC 27360, (336) 472-0030
Business hours: 9am - 9pm, Hispanic Grocery & Meat Market
We are currently allowing a maximum of 3 customers per time in the establishment. We ask anyone else to wait in line outside until they are instructed to come inside the store.
In an effort to keep you informed, this information is provided for all City programs, activities, meetings, and events that have been affected by the Coronavirus outbreak. There are many private, religious, and other governmental agencies that may also be closing or adjusting schedules, you can see a list of those here or here. Information provided by 3rd-parties is not guaranteed for accuracy.
3/24/20 Parks and Recreation
- Effective March 25th, 2020 all Thomasville Parks and Recreation basketball courts, playgrounds, and shelters, will be closed until further notice.
- Open space (including Disc Golf) and walking trails are still open to the public and we encourage you to use these areas while practicing social distancing (6 feet of separation).
3/18/20 Davidson County Libraries are closed to visitors. However, they are offering curb-side pickup of books and other materials LIBRARY RESOURCES TO USE WITHOUT LEAVING HOME
3/17/20: The Governor has ordered that all restaurants and bars close their doors to dine-in customers. Carry-out and delivery are still permitted.
Tville Restaurant List providing drive-thru, delivery, and carry-out dining options
3/17/20: Spring Daze, scheduled for May 2, has been canceled. Vendors will receive a refund of their fees in the next 30 days.
3/16/20: The City Council meeting scheduled for tonight has been canceled.
3/16/20: All City Advisory Committee meetings have been canceled through April 15, 2020.
3/14/20: Parks and Recreation
Effective Monday, March 16th, 2020 all recreational activities have been suspended until April 13th, 2020. These include our Senior Club meetings, evening classes, pickleball open play and open gym.
Currently all City parks will remain open during normal hours.
The exception to this suspension will be our after school program which will remain in operation while Thomasville City Schools are in session. Center Staff will be prepared to follow cleaning protocols similar to those listed in the Thomasville City Schools COVID 19 Plan. If the Thomasville City Schools close for students, our after school program will close as well.
3/13/20: Meetings of City Council, Zoning Board, Historic Preservation, and City Committees will still meet, however, caution should be taken; you should not attend if you are ill, may be have exposed to someone infected (regardless of your symptoms), or are considered a "high-risk" group.
3/13/20: Parks and Recreation:
Due to the postponement of all scholastic athletics through April 6th our Athletic programs will also be postponing operations until this date.
The 5K "Run for the Gold" event scheduled for March 14th at Piedmont Crossing is canceled.
Our Annual Easter Egg hunt will be rescheduled to April 13th.
Due to the nature of our Rental facilities and the crowds that gather for them, ALL rentals have been canceled and will be refunded or rescheduled, scheduled rentals will resume currently on April the 17th.
The Senior Club Field Trip scheduled for March 18th has been canceled.
Our community programming such as childcare, senior programming (except field trip), evening classes and services will continue to operate on a regular schedule with postponement or cancellations possible, check back for information.
We are also monitoring our Spring special events (which are larger community gatherings) such as our Outdoor Movies and Party in the Park.
3/13/20: All City Employee travel to training and conferences has been canceled until further notice.
Many individuals are being affected by the COVID-19 pandemic and shutdown of economic activity. The Business Resources section has information for businesses. This section is for individuals needing support.
In order to ease the burden on many in the community the City is NOT cutting-off any water utility customers (residential or commercial) during the current State of Emergency. However, bills will still be due, so we recommend that you pay at least a portion of your bill to avoid a large bill in the future.
NOVANT Health has created a website dedicated to COVID-19 health-related issues, including a self-assessment of symptoms.
For unemployment information Press Release - Unemployment Benefits_Potts March 18_2020 or go to https://des.nc.gov/need-help/covid-19-information or to file go to https://des.nc.gov/apply-unemployment
Text COVIDNC to 898-211 for announcements and updates or Dial 2-1-1 or 888-892-1162, Available 24 hours a day 7 days a week or go to their website.
Governor Cooper introduced a new texting service for parents who need food assistance for their children. Parents can text FOODNC to 877-877 to find nearby free meal sites. The texting service is also available in Spanish by texting COMIDA to 877-877.
Local Non-Profit Resources
There are a number of local non-profit community agencies that have resources for the community.
CCM: Food Pantry Hours; Monday, Tuesday, Thursday and Friday pantry is open 8:30am-12:30pm. Wednesday open 11:30am-12:30pm.
Communities in Schools of Thomasville: Continued operations for students.
Fair Grove Family Resource Center: Temporarily suspended services due to the spreading of COVID-19
Davidson Medical Ministries Clinic: Only seeing established patients on Monday’s & Thursday’s. The doctor is working remotely from home. PLEASE call first because things are changing day by day.
Family Services of Davidson County: Regular operations at this time.
Father’s Store House: If you have the opportunity to buy a meat to donate It is definitely needed and appreciated bring your donation Tuesday March 31. 5-7 pm. Or Monday, April 6. 9:30-12:30.
Lexington Housing Community Dev. Corp. (LHCDC): Hours have changed from 10AM-2PM Monday – Thursday and closed on Fridays. They are not currently open to the public but a staff member is in the office during those times. For emergencies: Call for Housing Counseling or urgent repairs -> Jimmy Cox – Director of Repairs and Construction (336)240-9835 Miriam Esquivel – Homeownership Program & Financial Counseling (336)225-9701
Salvation Army of Davidson County: Boys & Girls Club is CLOSED. Staff Hours are from 9-3:30 Monday – Friday The soup kitchen is still operating - Lunch Monday- Friday from 11:30-12:30 (TO-GO PLATES) Breakfast Tuesday & Thursday from 8:30AM-9:30AM (TO-GO PLATES)
They are asking visitors to please come inside to check in and them wait in your car after sign-in to help with social distancing.
United Way of Davidson County: United Way is strongly encouraging to call 2-1-1 for text COVIDNC to 898211 to sign-up for updates. Their hours are 8:30-5PM Monday-Thursday and 8:30-2PM on Friday and are helping direct community members in the right direction.
Davidson County Senior Resources is providing additional resources for "high risk" seniors. Flyer- Senior Services Expanded Services 3-20-20
CDC Guidelines and Public Information
Spanish Language Information
The Thomasville Parks and Recreation Department is posting Things To Do At 2 every weekday at 2:00 pm with ideas and activities you can do to keep you and your families entertained. Check back everyday!
City parks are currently open, if you need to get out of the house for some exercise or fresh air, take a walk at one of our many parks. Just please remember to practice "social distancing"
Effective April 1, 2020 the libraries have changed their operations are suspending curbside pick-up and have closed their drop boxes. Press Release - Library Curbside Closing 4-1-20
COVID-19 Scams and Fraud
There are many reports of individuals and groups trying to commit fraud or to scam you into giving up your personal information or money related to COVID-19.
With the passage of the CARES Economic Relief Plan by the federal government, there will be even more attempts to commit fraud against the public. Please make sure you get your information from reliable sources and DO NOT provide social security numbers, bank account numbers, or other information to people who call or email claiming they are from CDC, IRS, or any other governmental unit. For more information use the following resources.
NC Coronavirus Scams Guide Information from Attorney General Josh Stein.
The Better Business Bureau has a COVID-19 Scam Alert page with additional tips and information about the latest scam attempts.
Medicare and Medicaid Scams
US Department of Health and Human Services Inspector General's office offers the following advice:
- Beneficiaries should be cautious of unsolicited requests for their Medicare or Medicaid numbers.
- Be suspicious of any unexpected calls or visitors offering COVID-19 tests or supplies. If your personal information is compromised, it may be used in other fraud schemes.
- Ignore offers or advertisements for COVID-19 testing or treatments on social media sites.
- A physician or other trusted healthcare provider should assess your condition and approve any requests for COVID-19 testing.
- For additional information from USDHHS follow this link.
IRS Consumer Alerts on Tax Scams
Note that the IRS will never:
- Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card or wire transfer. Generally, the IRS will first mail you a bill if you owe any taxes.
- Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
- Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
- Ask for credit or debit card numbers over the phone.
Is it Really the IRS Calling?
The IRS wants you to understand how and when we contact taxpayers and help you determine whether a contact you may have received is truly from an IRS employee.
The IRS initiates most contacts through regular mail delivered by the United States Postal Service.
However, there are special circumstances in which the IRS will call or come to a home or business, such as when a taxpayer has an overdue tax bill, to secure a delinquent tax return or a delinquent employment tax payment, or to tour a business as part of an audit or during criminal investigations.
See Avoid scams: Know the facts on how the IRS contacts taxpayers for more information.