City Offices will be closed Monday, July 6th for the Independence Day Holiday. Solid waste collection will be on a modified schedule the week of July 6 - 10. Follow this link for details.

Coronavirus Information

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Thomasville's Response to the Coronavirus Outbreak

Updated Thursday, March 19, 2020 

With ongoing news and information on the Coronavirus (COVID-19) reaching the pandemic status, please be assured that the City of Thomasville is continually monitoring all updates, reports and recommendations.  These reports are from the Centers of Disease Control (CDC), North Carolina Department of Health and Human Services (NCDHSS) and the Davidson County Health Department. We are taking steps to ensure that City services will continue to be provided in a timely and efficient manner. But there will be disruptions to programs and events over the next month or so. See below for online options for conducting business with the City.

Davidson County has declared a State of Emergency due to COVID-19. 
Declaration - State of Emergency - COVID-19 - Executed 3-19-20

Press Release DCHDMediaRelease 3-19-20 

The US Small Business Administration has approved the request for North Carolina’s disaster declaration.  Eligible applicants may now apply for economic injury disaster loans (EIDLs) as a result of the ongoing effects of COVID-19.  Click here for link.  Additional resources can be found here EDPNC COVID-19 Business Relief Resources

 On Tuesday, March 17th, Governor Cooper issued Executive Order #118 that closed all restaurants and bars to dine-in service. Restaurants may continue to provide drive-thru or takeout services. The following is a list of local restaurants that are providing services. These local businesses, and others, will need local support to make it through the next couple of weeks.

The Executive Order also changed requirements and policies for filing unemployment due to COVID-19, see section 3 of the Executive Order #118 for more information.

On Monday, March 16th Mayor Raleigh York, Jr. declared a State of Emergency in response to the Coronavirus Pandemic. 

Proclamation Declaring a State of Emergency 3-16-20

Thomasville City Ordinances - Civil Emergencies - Chapter 30

             Coronavirus Resources                                    Notice of Postponements & Cancellations

The most recommended method of protecting you and your family from the virus is to enact "social distancing." This means limiting your contact with others, whether while working, shopping, or going about your daily business. The good news is that you may be able to take advantage of many City services by phone, email, or website.

Below you will find information and links to commonly requested services.

Water Department Customer Service Online

Northside customers: 

  1.  February 1st billing statements are due March 31st to avoid disconnection on April 1st, 2020
  2. March 1st billing - last day to pay is April 28th to avoid cutoff April 29th

 Southside customers: 

  1. To restore service – please pay two months delinquent plus late penalty fee of $40
  2. March 15th billing statements have been mailed
  3. February 15th billing - last day to pay is  April 14th to avoid cutoff April 15th


The easiest way to pay is to go to our online payment center. You may either make a one-time payment or set-up an account. If you have questions, or need your account balance, call our office (336) 475-4227.

To see your other payment options, including pay by phone, go here.

Planning and Inspections

All of the following tasks can be completed online via the Planning & Inspections Department online portal.

  • Submit Building, Electrical, Mechanical, or Plumbing Permits through online portal, above.
  • Pay Permit fees through online portal, above.
  • Schedule Inspections through online portal, above.
  • Pay annual renewal of Business Registration through online portal, above

You may also submit many applications and requests via email or by phone. The website also has phone numbers and email addresses to the department staff.

You can see and download Planning & Inspections forms here. This includes rezoning, variance, certificate of appropriateness, business registration, and other documents.

Human Resources

Applicants for open positions may visit the the job listing page to see available positions and to fill-out an online application.