NOTICE: The City of Thomasville will be closed in observance of the Thanksgiving Holiday on Thursday and Friday, November 28 and 29. To see the garbage/recycling holiday schedule follow this link.

Online Access Center

Press Enter to show all options, press Tab go to next option

Thomasville has implemented "Click2Gov" for online bill pay and access to for city utilities and permit applications and payments for Planning & Inspection services. Payments can be made with debit, credit, and echeck. NOTE: We can only accept Mastercard, Visa, Discover card or E-Checks. NO AMERICAN EXPRESS.

There is a $2.95 convenience charge per transaction up to $500. Each transaction is limited to $500. If your bill is larger than $500, additional transactions can be submitted for an additional $2.95 per $500. 

If you have questions or have an issue with the online system please contact the Utility Billing Department during business hours by calling (336) 475-4210. 

City Utility Payments  

To make a one-time utility payment click here. You must have your account number to make a payment. NOTE: You must enter the account number with the DASH. Example 1234-567890. You will be directed to the Click2Gov website, then follow the steps here.

To establish an online utility account you must have your account number and an active email address. Follow the link here. NOTE: You must enter the account number with the DASH . Example 1234-567890. For a guide to setting up an online account click here.

Returning Utility Account user, click here. NOTE: You must enter the account number with the DASH. Example 1234-567890For a guide to paying your bill click here.

To sign-up for E-Billing follow this link, you must have your most current bill to sign-up for E-Billing.


Planning and Inspections Business Registration, Building Permits and Payments

-----------------Under Construction-------------------------

For new and renewal of Business Registration follow this link.

To apply for a permit follow this link.