Effective March 24, all City offices are closed to the public. You may still interact with staff by email or phone, and there are online resources available for payment of utilities and permits, follow this link COVID-19. For information about the City of Thomasville School System response plan go here. For information about Davidson County School System response plan go here.

Utility Billing Area Map

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Bills are due 20 days after the Bill Date on your bill (Understanding Your Utility Bill) at any time after that date your service may be terminated without further notice.

The City is divided into two billing areas. In order to determine the billing area you are located in, enter your utility service address in the search bar (magnifying glass) on the map below. Once you have pulled up your address, refer to the orange or blue pay-by dates below to avoid utility cut-off.


 Orange (South) Pay-By Dates

 Blue (North)  Pay-By Dates

January 14               February 11

March 10                 April 14

May 12                     June 9

July 14                      August 11

September 15        October 13

November 10         December 15

January 7, 28             February 25

March 31                   April 28

May 26                       June 30

July 28                        August 25

September 29          October 27

November -           December 1, 29