Posted 12/9/18 4:15 pm. Due to the winter storm, Thomasville City Hall and Recreation Department Activities and Programs will be CLOSED Monday, December 10th. Solid waste/recycling collection will be delayed. Monday's route will be picked-up Tuesday, Tuesday's route will be picked-up Wednesday. Wednesday - Friday should be on regular schedule. However, weather may further change the schedule, please check back for updates. Updates will be posted to our website, official Thomasville social media sites, Channel 13, and FOX 8.

Thomasville - Finance & Billing (Full Color)

Billing and Finance

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10 Salem Street, Thomasville, NC | 336-475-4238* | 8AM - 5PM, Monday through Friday

*When calling*

press 1 to make a payment using Western Union Speedpay,

press 2 to speak with a Customer Service representative in the Billing & Collections Department, or

press 3 to go to the Switchboard for all other City Hall Offices.

Note: When selecting option 1, you should have the following ready:

(1) Account Number,

(2) Payment Amount,

(3) a payment method (checking account or VISA/MasterCard Credit/Debit Card).

If you are not sure of the amount due or if the water service has been disconnected, please press 2 first to speak with Customer Service.

The Finance Department is committed to providing accurate, timely, and complete information concerning the fiscal affairs of The City Of Thomasville. We are dedicated to provide financial customer service to the citizens and utility customers as well as other city departments to support the strategic goals and objectives of Thomasville.

Billing & Collections Department is located on the ground floor of City Hall at 10 Salem Street. Some parking is located on the street in front, but there is also a parking lot behind the building. Handicapped parking spaces are located in the parking lot. The Finance Department is located on the second floor of the rear section of City Hall and is accessible only by stairs.


Click here to pay bills online using Western Union Speedpay.

Click Here to view the current schedule of fees (effective as of July 1, 2018).

Click Here to view budget and financial statements.


 Position Name  Phone Number 
 Finance Director  Tony Jarrett  336-475-4233
 Assistant Finance Director Eric Krpejs  336-475-4231 
 Accounts Payable
 Dixie Fincannon 336-475-5530 
 Accounts Receivable
 Lisa McKinnon  336-475-5537
 Customer Service Supervisor  Sandy Reece  336-475-4238
 Customer Service Rep.
Jessica Sauerbrey
 Lead Billing Clerk  Latoya Hines  336-475-4238
 Billing Clerk  Tonya Berrier  336-475-4238
 Collections Clerk  Rhonda Payne 336-475-4238 
 Collections Clerk  Kim Hayden

Dixie Fincannon
Dixie Fincannon
Dixie Fincannon
Dixie Fincannon
Dixie Fincannon
Dixie Fincannon
Rhonda Payne
Rhonda Payne