10 Salem Street, Thomasville, NC | 336-475-4238* | 8AM - 5PM, Monday through Friday

*When calling*

press 1 to make a payment using Western Union Speedpay,

press 2 to speak with a Customer Service representative in the Billing & Collections Department, or

press 3 to go to the Switchboard for all other City Hall Offices.

Note: When selecting option 1, you should have the following ready:

(1) Account Number,

(2) Payment Amount,

(3) a payment method (checking account or VISA/MasterCard Credit/Debit Card).

If you are not sure of the amount due or if the water service has been disconnected, please press 2 first to speak with Customer Service.

The Finance Department is committed to providing accurate, timely, and complete information concerning the fiscal affairs of The City Of Thomasville. We are dedicated to provide financial customer service to the citizens and utility customers as well as other city departments to support the strategic goals and objectives of Thomasville.

Billing & Collections Department is located on the ground floor of City Hall at 10 Salem Street. Some parking is located on the street in front, but there is also a parking lot behind the building. Handicapped parking spaces are located in the parking lot. The Finance Department is located on the second floor of the rear section of City Hall and is accessible only by stairs.

Resources

Click here to pay bills online using Western Union Speedpay.

Click Here to view the current schedule of fees (effective as of July 1, 2018).

Click Here to view budget and financial statements.